Cancellation and Refund
Cancellation Policy
Orders can only be cancelled before they are shipped.
Once an order has been shipped, it cannot be cancelled.
To request a cancellation, please contact us immediately at:
📧 everything@noireclothing.net
If the order has already been dispatched, the cancellation request may not be accepted.
Refund Policy
At Noire, we do not offer refunds for orders once they have been delivered.
Our store policy allows exchanges only, provided the product meets the eligibility criteria mentioned in our Exchange Policy.
Exceptions
Refunds may only be considered under the following circumstances:
- The product received is defective
- The product received is incorrect
Customers must report such issues within 48 hours of delivery by contacting:
📧 everything@noireclothing.net
Our team will review the request and guide you through the exchange process.